Draft for legal review. Confirm every statement against how the service actually operates before publishing.
Who we are
SpyderAPI provides on-demand press release coverage reporting. This policy explains what information we handle when you use this website and open a coverage report.
Information we handle
Distribution ID lookups
When you enter a Distribution ID, we use it to locate the coverage report associated with an eligible release. We record the reference submitted, the time of the request and technical information such as your IP address, so we can operate the service, prevent abuse and investigate problems.
Enquiries
When you contact us we collect the name, work email address, organization, role, topic, Distribution ID and message you provide. We use this information to respond to your enquiry and to provide related support.
Website usage
We use necessary cookies to operate the website. With your permission, we also use analytics cookies to understand how the website is used and improve the reporting experience. You can change your choice at any time using Manage preferences in the footer.
Why we handle it
- To provide access to coverage reports for eligible releases.
- To respond to enquiries and provide support.
- To keep the service secure and prevent misuse.
- With your consent, to measure and improve how the website works.
Sharing
Coverage report data originates with the newswire or distribution service that issued the release. We may share information with that issuing service where it is necessary to resolve a reporting question you raise. We also use service providers for hosting, email delivery and, where you consent, analytics. We do not sell personal information.
Retention
Enquiries are retained for as long as needed to handle the request and keep a record of support provided. Report access records are retained for operational and security purposes. Report availability itself is time limited and is set by the issuing service.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, contact us at aj@menanewswire.com.
Security
Reports are intended for authorized recipients. Share report access only with colleagues and stakeholders permitted to view the information.
Changes
We will post any changes to this policy on this page.
Contact
Questions about this policy can be sent to aj@menanewswire.com.